<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>客户管理 on PlumePHP</title><link>https://plumephp.com/tags/%E5%AE%A2%E6%88%B7%E7%AE%A1%E7%90%86/</link><description>Recent content in 客户管理 on PlumePHP</description><generator>Hugo</generator><language>zh-CN</language><lastBuildDate>Thu, 22 Oct 2026 00:00:00 +0000</lastBuildDate><atom:link href="https://plumephp.com/tags/%E5%AE%A2%E6%88%B7%E7%AE%A1%E7%90%86/index.xml" rel="self" type="application/rss+xml"/><item><title>收束：把服务关掉、降级或转交</title><link>https://plumephp.com/indie-service-10-winding-down-service/</link><pubDate>Thu, 22 Oct 2026 18:40:00 +0800</pubDate><guid>https://plumephp.com/indie-service-10-winding-down-service/</guid><description>服务很少自己结束：一句「做完这个就不接了」之后，往往又接了三个。本篇把收束拆成关闭、降级、转交三种方式，给出存量客户的四类处置、未兑现承诺的清偿顺序、交接包五件套与 90 天退出时间表，也写清收入下降、关系损耗和退出后维护的边界。</description></item><item><title>该拒的客户：坏客户的七个信号</title><link>https://plumephp.com/indie-service-06-client-vetting-and-refusal/</link><pubDate>Thu, 22 Oct 2026 16:40:00 +0800</pubDate><guid>https://plumephp.com/indie-service-06-client-vetting-and-refusal/</guid><description>用付款、授权、范围和能力边界识别接单风险，先核准入条件，再用可复核评分比较商业安排。附拒单、转介和已接项目止损办法，并区分现金敞口、工时价值与合同责任。</description></item></channel></rss>